The Financial Industry Regulatory Authority has barred a former broker for Edward Jones from the financial industry after she was fired from the firm last April, according to Advisor Hub.
Gwendolyn J. Hayes, who worked for Edward Jones in Oregon, was terminated due to concerns that she had violated firm policies regarding “fictitious or misleading account or system information” and annual advisory reviews.
That prompted an investigation by FINRA, which said it was looking into allegations that Hayes had changed client investment objectives, mismarked transactions as unsolicited and accepted trading instructions from unauthorized individuals.
The authority said Hayes declined to provide information that FINRA had requested in the investigation. That automatically resulted in the bar from the industry, which Hayes has accepted.
She had spent her entire 14-year career with Edward Jones. “Edward Jones conducted an internal review and terminated her employment,” said a spokesperson for the firm, who added, “We take compliance with regulatory and industry rules very seriously. Our top priority remains serving our clients and helping them achieve financially what is most important to them.”
Hayes did not return a request for comment sent through LinkedIn. Her BrokerCheck record shows no record of any customer complaints.
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